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Support

Frequently Asked Questions

Quick answers about the House, crown-care ritual, orders, and support.

About the House & the Product

Who we are, and what makes the ritual different.

Vedore is a House of modern luxury. Our first offering is a carefully composed crown-care ritual: Liquid Gold Hair Oil, Ritual Hair Mist, and a Neem Ritual Comb designed to transform everyday care into a deliberate, sensorial practice.

No. Vedore positions crown care as a ritual—formulated for repeat, intentional use to support scalp comfort, strand strength, and a refined finish over time.

Vedore is cruelty-free. Whether a product is fully vegan will be listed on the product page. If you need confirmation for a specific item, contact support and we’ll confirm the status.

Ingredients & Safety

What’s inside, sensitivities, and testing.

Vedore’s core composition relies on rosemary, nigella/black seed, sweet almond, and virgin coconut. Each ingredient is selected for performance, purity, and sensorial harmony.

We conduct stability and safety testing as part of our formulation process. Specific claims will be shown on the product page if and when applicable.

Our products include carefully selected fragrant accords and natural absolutes. Allergens (IFRA-relevant components) or specific fragrance notes will be listed on product packaging and the product detail page.

Sensitivity is individual—do a patch test or consult a dermatologist if unsure.

How to Use (Ritual & Routine)

Frequency, timing, and styling tips.

1–3 times a week is common depending on hair and lifestyle.

Both work: towel-dried hair helps lock in moisture; dry hair adds sheen and frizz control.

Orders, Shipping & Returns

Delivery timelines, cancellation, and refunds.

We currently ship within India. International shipping will be announced when available.

Processing is typically 24–48 hours. Delivery is usually 3–7 business days depending on location.
Tip: For policy details, see Shipping Policy and Cancellation & Refund.

Contact & Support

How to reach us and response time.

Email: support@vedore.com
Grievance / privacy: grievance@vedore.com
Response time: 48–72 hours.